You can rely on us 24 hours a day, 7 days a week!
Pipes Pluming & Gas
We are based on the beautiful Bayside of Brisbane, known as The Redlands. Our team provides a efficient, affordable and reliable solutions all across south east Queensland. We also provide professional and modern renovations, gas and drainage work from Bribie Island to the Gold Coast including Capalaba, Cleveland, Redland Bay, Stradbroke Island, Carindale, Carina, Sheldon, Bulimba and all the surrounding suburbs.
We take pride in providing all our customers and our work with a 100% guarantee services. We pride ourselves on being the best choice. We are the professionals you need and we focus on high-quality workmanship. Our aim is to satisfy all of our customers 100% of the time, and we ensure that you are satisfied with all of our work.
WHAT WE DO?
13 Things to Consider
When Hiring a Plumber
With so many options in Brisbane, there are several things to consider before hiring a plumber. You need to make sure you get the best contractor that will do the job right and on time.
It is best to hire a professional, certified plumber. Even the smallest mistake can lead to problems down the track. Leaks can cause wall, floor, and ceiling damage with costly repairs. Most people don’t think about hiring a plumber until they have a problem. But regular plumbing maintenance is also important.
Here are some things to consider when you are considering hiring a plumber.
Being licensed means the plumber has a valid QBCC license. This stands for the Queensland Building and Construction Commission. A license that is given to Queensland legally qualify Brisbane plumbers. This allows the plumber to carry out:
- any building work valued over $3,300
- building work valued over $1,100 where it involves Hydraulic Services Design
- building work of any value where it involves:
Plumbing and Drainage
Completed Residential Building Inspection
Building Design – Low Rise, Medium Rise and Open
Always remember to ask for a plumber’s QBCC number, and don’t take their word for it. Brisbane Plumber’s should always have the proper certification on hand. Apprentices too should have a valid license. Don’t assume every plumber has a license.
There are many shonkey pretenders out there that have either:
- Lost their license due to unethical past history.
- Cannot get a license because they are not qualified, plumbers and gas fitters.
One major consideration is the experience. If the plumber has been in business for several years it means they have proven success. If they are still working, they have seen and done it all. Always ask the plumber how long their company has been in business, and what type of work they have done in the past. Asking for photos of past work is also a good idea.
We offer our clients free estimates and no call out fees.
Most plumbers say they provide free quotes but will charge you a call out fee. This means they will come to your house, look at the job, and quote you a rough estimated cost. They will then also charge you for coming out and providing the quote.
Never let a plumber give you a price over the phone unless it is a simple problem. Without looking at the repair first, any estimate given will likely be inaccurate.
Always get the plumber to come out and assess the problem first hand. This will also give you an opportunity to meet them and see if you have some kind of re-pour and connection with them.
Some quotes only include basic material costs. This means the total cost of the job will be much more. Always ask if the quote includes labour, parts, and is a fixed price.
When receiving your plumbing quote, ask if the rate is an hourly rate or a fixed price. Many plumbers build in clauses that state you are responsible for all reasonable costs required to complete the job.
A fixed quote won’t change because of the extra labour costs needed to complete the job.
Hourly rate jobs will vary depending on how long it takes the plumber to finish the job.
The problem with an hourly rate is that plumbers aren’t concerned if the job runs longer than expected. They will make more money. Always check what your plumbing quote entails before agreeing to hire the plumber.
Price is usually the biggest factor when choosing a plumber. Always get estimates from a few plumbers.
Take into consideration their knowledge of the problem with the price. Be very cautious of any price that is much lower than the others.
A very low price usually means the plumber is unlicensed and cutting corners. They might also be using cheap quality gas fitting’s which are very dangerous.
Ask your plumber when they want payment and how much they need as a deposit.
Never pay 100 percent of the job upfront. One option is a pay-as-you-go system, where payment is made after small milestones have been completed. Some plumbers prefer time-based milestones. This is where you pay part of the cost each week.
If the job is small, payment is usually made at the end of the job, in full. Once you have inspected the job and happy with the results.
Sometimes small jobs turn into big jobs unexpectedly. An example of this is once the job begins, we find leaks or termite damage.
If your plumbing problem does turn out to be a long job, try to encourage paying percentages. This guarantees payment only upon completion of milestones. It also encourages gives you more time to sort out your finances.
When a plumber comes out to give you an estimate, ask if they will do the work themselves. If the answer is no, check who will be doing the work and what experience that plumber has.
A good plumber will give you accurate details. They will make you feel comfortable and confident in their ability. If you don’t like their feedback, always trust your gut and choose another Brisbane plumber.
Believe it or not, some Brisbane plumbing companies don’t clean up their mess when they finish a job. This leaves you with a mess of old taps, broken downpipes, and old gutters.
Always ask the plumber if their quote includes cleanup. If it doesn’t, ask why not. Some companies charge for cleanup. In some cases, it is worthwhile to pay for the extra cleanup because they have access to skip bins at cheaper rates.
If something unforeseen happens, make sure you leave nothing to chance. There is a chance unforeseen damage can be done. Every plumber should guarantee their work. This includes the parts and unforeseen damage.
Ask every Brisbane plumber what kind of warranty and insurance cover comes with the work. Most plumbers in Queensland offer a 1-year warranty on their parts. This usually includes free replacement if leaks occur.
Always make sure that the warranty in writing and that the contractor has insurance. If a plumber refuses to offer a warranty, choose someone else.
You can easily look up reviews for plumbing companies using Google Reviews. Always read Brisbane reviews and check out both positive and negative comments.
You will have better experiences with companies that receive mostly good reviews. Also, remember to leave an honest review after your own plumbing job. This helps build an accurate representation of the plumber.
If reviews are hard to find, ask your plumber for references. A business that has been around several years should have references available.
If the plumber can’t provide any references or is unwilling to give them, choose someone else. Chatting to past customers is a great way to find out a plumber’s work quality.
Communication and understanding are very important when hiring a plumber.
Always look for a plumber that:
- Is open about their work.
- Willing to discuss problems and how to solve them.
- Willing to answer any questions you have.
- Make recommendations to avoid costly errors.
Check how easy it is to get in touch with the plumber before the job starts. If you can’t contact them easily before the job starts, then chances are you won’t be able to get in touch when you need him during or after the job, either.
Some companies offer an emergency plumber service 24 hours a day or night. This usually will include weekend emergencies.
Always check your plumber’s availability. It is best to find one that will work with your schedule.
NEED A NEW BATHROOM?
Brisbane Bathroom Renovations
Providing a friendly and professional service from a team of experienced designers and bathroom renovators who can bring to life your bathroom renovation ideas. Our family owned business specialises in Brisbane bathroom renovations and boasts over 15 years of industry experience. Based in Brisbane, we have built up a solid reputation for trust, quality and fantastic value for money.
Certified & Insured
We are qualified, insured and work under a valid Australian QBBC license. We give you peace of mind by including QBCC home warranty insurance and a written QBCC Contract to every job we do.
We design beautiful modern feature items like a recessed walls in showers, stone tops, feature walls and free standing baths. We source the latest fittings and appliances from all over the world.
We are masters of utilising space efficiently. Whether your bathroom or large or very small, it is important to get the most our of your space. Our state of the are software design tools help map out the best design options available.
How to Fix Common Leaks
Our team consists of a friendly team of professional service men and women and we promise that while you may have been turned off by a previous Brisbane plumber, in the past we promise we will arrive at your job on time, on budget, and ready to sort our your problem. When we conduct our work we are aware that our reputation is on the line and we hate to see clients take time off work to meet appointments and suffer because past tradesmen didn’t show up or did a poor job.
Locations We Serve
Alexandra Hills – Balmoral – Belmont – Birkdale – Bulimba – Camp Hill – Cannon Hill – Capalaba – Carina – Carindale – Chandler – Cleveland – Coorparoo – Gumdale – Hawthorne – Hemmant – Lota – Lytton – Manly – Morningside – Murarrie – Norman Park – Seven Hills – Tingalpa – Wakerley – Wynnum – Mount Cotton – Ormiston – Raby Bay – Redland Bay – Sheldon – The Redlands – Thorneside – Thornlands – Victoria Point – Wellington Point
Algester – Annerley – Burbank – Calamvale – Carbrook – Cornubia – Forest Lake – Loganholme – Greenslopes – Heathwood – Holland Park – Kuraby – Macgregor – Mackenzie – Mansfield – Moorooka – Mount Gravatt – Nathan – Parkinson – Robertson – Rochedale – Seventeen Mile Rocks – Sinnamon Park – Springwood – Shailer Park – Sunnybank – Tarragindi – Tennyson – Wishart – Yeerongpilly – Yeronga
Ashgrove – Auchenflower – Bardon – Bellbowrie – Brookfield – Chapel Hill – Chelmer – Enoggera – Ferny Grove – Graceville – Indooroopilly – Jamboree Heights – Jindalee – Kenmore – Kenmore Hills – Milton – Moggill – Mount Ommaney – Oxley – Riverhills – Sherwood – Sinnamon Park – St Lucia – Taringa – The Gap – Toowong – Westlake
Albion – Alderley – Ascot – Aspley – Bald Hills – Banyo – Boondall – Bracken Ridge – Bridgeman Downs – Brighton –Carseldine – Chermside – Clayfield – Deagon – Eagle Farm – Everton Park – Fitzgibbon – Gaythorne – Geebung – Gordon Park – Grange – Hamilton – Hendra – Kedron – Keperra – Lutwyche – McDowall – Mitchelton – Newmarket – Northgate – Nudgee – Nundah – Pinkenba – Sandgate – Stafford – Stafford Heights – Taigum – Virginia – Wavell Heights – Wilston – Windsor – Zillmere